THE PEOPLE BEHIND THE PURPOSE

Better systems.
Human at heart.

We believe every patient deserves the highest standard of care, no matter where they live.

Heartland Intellicare partners with hospitals and healthcare organizations to strengthen quality, patient safety, regulatory readiness and organizational performance.

Talk with our team
Healthcare colleagues working togetherAutumn road through a rural communityGrounded in experience.
Designed around people.

WHY HEARTLAND EXISTS

Supporting the people
who move mountains.

Rural quality leaders carry extraordinary responsibility. Often, they do it with a small team, or as a department of one.

We bring together experience in hospital quality, patient safety, improvement collaboratives and digital design to offer practical support that reflects those realities. Through consulting, organizational assessments, technical assistance and workforce development, we help teams strengthen their own capability.

QualiNav extends that partnership through technology: a connected workspace designed around the way quality leaders work.

EXPERIENCE WITH A SHARED PURPOSE

Meet the people
behind the partnership.

Healthcare knowledge, improvement experience and design thinking, working together for rural teams.

Kim Werkmeister

Chief Executive Officer

Kim Werkmeister

MS, RN, CPHQ, CPPS

A healthcare quality and patient safety leader with more than 30 years of nursing and executive experience. Kim brings frontline clinical insight and systems-level leadership to the work of supporting rural hospital quality teams.

Lindsay Milchteim

Chief Strategy Officer

Lindsay Milchteim

MPH

A healthcare leader with more than 15 years of experience in patient safety, quality improvement and healthcare transformation. Lindsay has led federal programmes, statewide hospital collaboratives and work to strengthen healthcare quality.

Adam Kohlrus

Chief Health Strategist

Adam Kohlrus

BA, MS, CPHQ, CPPS

More than 20 years of experience connecting healthcare improvement, community development and human-centered design. Adam’s work includes rural hospital quality programmes, patient safety and regional and national learning collaboratives.

Marc McLaughlin

Chief Digital Officer

Marc McLaughlin

CEO, Do Tank

A strategy consultant, business designer and founder of Do Tank. Marc brings strategic thinking, visual design and practical implementation to help organizations turn complex challenges into focused action.

QualiNav brochure

Meet QualiNav

QualiNav Built around the way quality leaders work.