Navigate requirements
Explore regulatory questions and relevant compliance considerations to inform your readiness work.
BY HEARTLAND INTELLICARE
RURAL QUALITY LEADERS
Your work, connected.
Your expertise, amplified.
One place to bring quality data, readiness, improvement work and peer connection together. Purpose-built around the realities of rural hospitals.
A connected quality workspaceProduct views from the QualiNav brochure
FOUR SUITES. ONE CONNECTED EXPERIENCE.
Built around the way
quality leaders work.
Explore the tools and relationships that support a stronger, more sustainable quality programme.
01
Regulatory readiness
Be ready.
Stay ready.
Bring your team, assessments, evidence and follow-up into a more connected readiness practice.
Explore the suite02
Data & analytics
See the story
behind the data.
Bring quality measures and performance reporting into one focused workspace.
Explore the suite03
Quality improvement
Move good ideas
into action.
Give improvement work a shared structure, clear ownership and space for learning.
Explore the suite04
Community & learning
Your department
just got bigger.
Connect with peers, practical resources and learning that strengthens your everyday work.
Explore the suiteINTELLIGENCE CONNECTED TO YOUR WORK
Meet Scout.
Your AI companion for quality leadership.
Bring questions, policies and improvement work into focus. Scout helps you find relevant guidance, understand information and identify practical next steps, with your team’s expertise at the centre.
SUPPORT IN THE FLOW OF YOUR DAY
From a question
to a clearer next step.
Scout brings AI assistance into the wider QualiNav experience, connecting guidance with the quality work already in front of you.
- Surface relevant guidance
- Understand and summarize information
- Explore practical next actions
AI supports your expertise. Your team reviews the guidance and makes the decisions.
Make sense of policies
Summarize documents and explore policy questions, with your team reviewing the detail.
Move improvement forward
Consider practical next steps and bring clearer direction to an improvement project.
01 / Regulatory Readiness & Compliance Suite
Make readiness a
shared practice.
Maintaining compliance with CMS Conditions of Participation, accreditation standards, and evolving regulatory requirements is a continuous responsibility. QualiNav's Regulatory Readiness Suite helps hospitals move beyond reactive survey preparation by bringing regulatory assessments, compliance monitoring, documentation, and corrective action planning into one centralized environment.
Explore the suite
Continuous survey readiness, supported by intelligent regulatory guidance.
At the center of this suite is Scout, QualiNav's AI-powered companion, designed to provide on-demand regulatory guidance, assist with policy analysis, and help quality professionals navigate complex compliance questions. Interactive assessments and guided readiness workflows help hospitals identify gaps, prioritize risks, and monitor progress toward sustained compliance.
AI-Powered Regulatory Guidance: Access Scout for assistance interpreting regulatory requirements, reviewing policies, and identifying relevant compliance considerations.
Organizational Readiness Assessments: Evaluate compliance with CMS Conditions of Participation and applicable accreditation standards through structured, interactive assessments.
Continuous Compliance Monitoring: Track regulatory requirements, identify deficiencies, and monitor readiness across departments.
Digital Evidence Management: Centralize policies, procedures, and supporting documentation to simplify survey preparation.
Corrective Action Planning: Develop prioritized readiness roadmaps, support plans of correction, and track implementation progress.
Regulatory Education & Alerts: Access survey preparation resources and guidance related to regulatory updates, final rules, and safety alerts.
QualiNav product view · supplied brochure02 / Quality Data & Performance Analytics Suite
Make the data
mean something.
Hospitals collect significant amounts of quality data, yet managing reporting requirements, maintaining spreadsheets, and translating results into meaningful improvement opportunities can consume valuable staff time. QualiNav's Data Hub simplifies quality measurement by consolidating data collection, reporting, visualization, and analysis in one centralized workspace.
Explore the suite
One centralized source for quality data, performance monitoring, and actionable insights.
The platform supports publicly reported quality measures alongside hospital-submitted data, allowing organizations to monitor performance across federal reporting programs and internal quality priorities. Interactive dashboards, run charts, and comparative analytics help quality teams identify trends, recognize emerging risks, and communicate results to executive leadership and governing boards.
Centralized Quality Data Management: Organize MBQIP, IQR, NHSN, patient safety, and hospital-defined performance measures in one location.
Simplified Data Collection: Reduce manual data entry through pre-populated public measures, standardized workbooks, and streamlined upload processes.
Interactive Performance Dashboards: Visualize trends, monitor goals, and identify meaningful changes in quality performance.
Benchmarking & Comparative Analytics: Evaluate organizational performance against relevant benchmarks and peer hospitals.
AI-Assisted Data Analysis: Support interpretation of performance trends, identification of potential anomalies, and prioritization of improvement opportunities.
Leadership & Board Reporting: Transform performance information into clear, actionable reports that support organizational oversight and decision-making.
QualiNav product view · supplied brochure03 / Quality Improvement & Patient Safety Suite
Give improvement
a clear way forward.
Effective quality improvement requires more than identifying performance gaps. Hospitals need structured processes to investigate contributing factors, implement evidence-based interventions, and evaluate whether changes are producing measurable results.
Explore the suite
Guided improvement from identifying opportunities to sustaining meaningful change.
QualiNav's Quality Improvement & Patient Safety Suite provides a centralized environment for managing improvement initiatives throughout the project lifecycle. Built around established improvement methodologies and high reliability principles, the suite helps quality teams organize projects, document activities, assign responsibilities, and monitor progress toward defined goals.
By integrating performance data with improvement workflows, QualiNav helps hospitals connect what their data reveals with the actions needed to improve outcomes.
Quality Improvement Project Management: Develop and manage structured projects with defined aims, interventions, milestones, and performance measures.
QAPI Program Support: Organize quality assessment and performance improvement activities, document progress, and support leadership oversight.
Patient Safety & Risk Assessment: Access guided frameworks for root cause analysis (RCA), failure mode and effects analysis (FMEA), and hazard vulnerability assessments (HVA).
High Reliability & Process Improvement: Apply improvement science, human factors engineering, and evidence-based safety practices.
Action Planning & Accountability: Assign responsibilities, document interventions, monitor implementation, and evaluate outcomes.
Quality Leadership Reporting: Communicate improvement progress, findings, and results to governing boards, Quality Councils, and other stakeholders.
QualiNav product view · supplied brochure04 / Peer-to-Peer Collaboration & Professional Development Suite
Find your people.
Share what works.
Rural hospital quality leaders frequently navigate complex responsibilities without access to a large internal quality department or established professional support network. QualiNav's peer-to-peer collaboration suite, My Community, creates a dedicated environment where quality professionals can connect, exchange knowledge, and collaborate on common challenges.
Explore the suite
Connecting quality professionals. Sharing expertise. Strengthening rural healthcare.
Designed to support geographically dispersed hospitals, the suite brings together peer networking, shared resources, collaborative learning, and professional development. By connecting quality leaders with colleagues who understand the realities of rural healthcare, QualiNav helps reduce professional isolation, strengthen workforce competencies, and support the continuity of hospital quality programs.
Peer-to-Peer Networking: Connect with hospital quality professionals across rural healthcare organizations in a dedicated, secure community.
Collaborative Problem-Solving: Exchange experiences, discuss common challenges, and identify practical solutions.
Best Practice & Resource Sharing: Access tools, templates, educational materials, and evidence-based improvement strategies.
Professional Development: Support quality leadership competencies through micro-learning, mentorship, coaching, and educational resources.
Certification Preparation: Access learning opportunities aligned with professional quality and patient safety certifications.
Network-Wide Collaboration: Support learning collaboratives and coordinated improvement initiatives across hospital associations, rural health networks, and multi-hospital cohorts.
QualiNav product view · supplied brochureMY SPACE / MY ORGANIZATION
Start with your day.
Connect to your team.
My Space brings personal priorities, tasks and your calendar into focus. My Organization connects team-based data, readiness and improvement work.
With Scout close by, your workspace becomes a place to understand what needs attention and consider what comes next.
Personal focus. A shared direction for your team.
Make room to
recharge.
recharge.
SUPPORTING THE PEOPLE BEHIND THE WORK
A little space
to reset.
Recharge brings wellbeing resources, guided breathing, desk-friendly movement, games and community encouragement into the experience. Because the people leading quality need support, too.
See the complete pictureBEFORE YOUR DEMONSTRATION
Let’s make
the details clear.
Your organization’s needs shape the conversation.
Who is QualiNav designed for?
QualiNav is designed around the needs of rural and Critical Access Hospital quality leaders and their teams, with support for collaboration across hospital networks and state or regional programmes.
How are Heartland Intellicare and QualiNav connected?
Heartland Intellicare is the company and expert improvement partner. QualiNav is its technology platform. Heartland also provides consulting, assessments, technical assistance and workforce development.
Does QualiNav replace our quality team?
QualiNav is designed to support the people responsible for quality. It brings tools, guidance and collaboration together while keeping professional judgement and organizational accountability with your team.
What does getting started look like?
We begin with a conversation about your priorities and current work. The brochure describes a six-month guided onboarding journey. Your demonstration is the right place to confirm the programme, available capabilities and support included for your organization.
Can we see the product before deciding?
Yes. Watch the product demo, explore the brochure, or request a conversation with our team to discuss the workflows most relevant to your hospital.
How does the platform handle our data?
Discuss your data requirements with our team. The current documented approach uses aggregate quality-measure information and structured workbooks. Confirm the applicable data boundaries, available integrations and security arrangements for your proposed engagement before sharing information. Please do not include patient information in a sales enquiry.